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Need Help? Contact us: support@yzona.com
What's in the box
XBCR-0010-3 Installation Guide Download.pdf Product Overview
- Color: Black
- Brand: YZONA
- Is Foldable: Yes
- Load Capacity: 200 Pounds
- Mounting Type: Easy Snap
- Manufacturer: YZONA
Product Features
- 【Crafted for High Load Capacity】: Engineered from robust steel and aluminum materials coated with a corrosion-resistant finish, this electric bike rack is built to support two bikes, each weighing up to 100 pounds.
- 【Handy Deployable Ramp】: This bike rack comes equipped with an aluminum ramp that smoothly extends from the tray for convenient loading. It easily retracts back into place when not in use. The tray's complete rotation capability allows for flexible ramp setup, enabling the rolling of e-bikes from either the left or right side, with adjustable settings to prevent contact between bikes.
- 【Versatile Compatibility with Different Bike Types and Sizes】: Capable of accommodating tires as wide as 4.6 inches and bikes with wheelbases of up to 53 inches, this hitch rack effortlessly fits into a 2-inch hitch receiver. Designed to transport a variety of bikes, including e-bikes, mountain bikes, road bikes, women's bikes, and children's bikes, it offers broad compatibility for diverse cycling needs.
- 【Enhanced Safety Mechanisms for Reliable Transportation】: Equipped with robust steel clamps, durable nylon release straps, and tapes, along with adjustable ABS brackets featuring TPR padding, this fat bike rack prioritizes both secure fastening and comprehensive protection for your electric bikes during transport.
- 【Convenient Tilt System for Easy Vehicle Entry】: Engineered with a tilting feature, our fat bike rear rack enables convenient access to your vehicle even when bikes are loaded. (Note: We strongly advise professional installation for optimal functionality.)
- 【Comprehensive After-Sales Support】: Rest assured with our product's 1-year factory warranty and lifetime customer service support. For any additional questions, concerns, or issues regarding parts and accessories, we encourage you to reach out to us at your convenience. Your satisfaction is our priority, and we're here to assist you whenever needed.
Shipping & Return
Free Shipping Across the U.S.
Yzona offers free shipping to all U.S. states, excluding Hawaii (HI), Puerto Rico (PR), Alaska (AK), APO/FPO/AE/AFF, Guam (GU), Virgin Islands (VI), Federated States of Micronesia (FM), and Northern Mariana Islands (MP).
We ship from over 20 strategically located warehouses across the U.S. to ensure fast delivery. Located warehouses in California, Texas, Georgia, and New Jersey to ensure fast delivery.
In order to improve our customer shopping experience, we promise NO ADDITIONAL CHARGES.
Shipping Methods & Estimated Delivery Time
FedEx Ground: Around 1-5 Bussiness Days Delivery.
Delivery times are estimated and can vary due to factors such as holidays, weather conditions, or unforeseen circumstances.Note: For orders containing pre-sale items, shipments will be processed within 1-2 business days after the product is in stock.
Returns & Exchanges
You can return eligible items in new, unused, and resealable condition within 30 days of receiving your order. We reserve the right to inspect all returns and exchanges, and approval is at our discretion.
Restocking Fee
For returns that are not due to a quality issue, a reasonable restocking fee will be deducted from your refund. This fee covers return shipping and restocking costs. Items that are damaged through normal wear and tear or marked as "final sale" are non-returnable.
Proof of Purchase
To initiate a return or exchange, please provide one of the following:
◆Order number
◆Photos of the product (showing Yzona logo and product label)
◆Email address used at the time of purchase
◆Transaction ID (for credit card/PayPal purchases)
Return Authorization
Once your return is approved, we will send you a return label and provide the return address. You must return the item within 14 days of receiving the return label. We cannot accept returns without a Return Authorization (RA) or for items that are returned after 14 days.
Non-Returnable Items
Certain items are non-returnable, including:
Clearance or final sale items Items damaged through normal use after delivery
Shipping the Return
You may choose to use another carrier for your return, but please confirm the return address with our customer service team. You must provide a valid tracking number once the item has been shipped back to us. Unauthorized returns or returns sent to the wrong address will be rejected.
Pre-Shipment Cancellation
You can modify or cancel your order before it is shipped without incurring any fees. Once shipped, cancellations cannot be made.
Refund Process
◆Refunds without return: If a refund is requested without returning an item, the refund will be processed within 3 business days.
◆Refund with return: Refunds will be processed within 7 business days after all returned items are received and inspected. Refunds will be issued back to the original payment method (credit card, PayPal, or bank account). Please note that some banks may take up to 5-7 business days to reflect the refund in your account, or it may appear in your next statement.
Why a Restocking Fee
The restocking fee helps cover the costs of inspecting and restocking returned items, which allows us to maintain high standards of product availability and service.
Upgrade Your Journey With Yzona
Perfect fit and super easy to install!
Installed by myself. Very simple and straightforward. Strong and sturdy. Happy with the results.
They fit perfectly
Easy to install any shop can do this with no problem worth the money as well good welding and also good material and color tell this day it hasn’t came off. It looks different then the rest of the trucks even better tbh get yours you won’t regret it.
Not bad for the price!
Add $10 to the price and for the price, a solid 5/5! Still for the price, can't complain one bit. I'm swapping the hardware out for stainless though and thicker washers. If your looking at it. Just buy it!
Good upgrade
Sturdy, tough, and the instructions are good. Took about a hour to build, but heavy enough where you would need two people to put it on top. I would recommend using gorilla glue for the seal for the edges where the rubber seal is. Besides that, use some enamel spray on the friction spots.
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