FAQs

Can't find the answer you are looking for? You can send an e-mail to support@yzona.com or use the Live Chat.

General Information

What types of vehicles do Yzona's products fit?
Yzona specializes in aftermarket auto parts for Jeep Wranglers, Ford F - series trucks, Dodge Rams, and Chevy Silverado. Whether you own a classic Jeep Wrangler from the 90s or a brand - new Ford F - 150, we have parts to enhance its performance, style, and functionality.

How long has Yzona been in business?
Yzona has been serving the automotive aftermarket for 7 years. Over this time, we've built a reputation for quality products and excellent customer service. Our experience allows us to understand the evolving needs of vehicle owners and provide the most suitable parts.

Product - Related

Are Yzona's products of high quality?
Absolutely. We are committed to providing top - notch aftermarket parts. All our products undergo strict quality control processes. We source materials from reliable suppliers and use advanced manufacturing techniques to ensure durability, performance, and a perfect fit for your vehicle. For example, our suspension components are made from high - strength steel and are designed to withstand extreme off - road conditions.

Do you offer product warranties?
Yes, we offer a limited lifetime warranty on most of our products. This warranty covers defects in materials and workmanship. However, normal wear and tear, improper installation, and modifications are not covered. If you encounter any issues with a warranted product, simply contact our customer support team with your proof of purchase, and we'll assist you with a repair, replacement, or refund.

How do I know if a part is compatible with my vehicle?
We have a user - friendly vehicle selector tool on our website. Enter your vehicle's make, model, year, and trim level, and the tool will display all compatible parts. Additionally, each product listing on our site includes detailed compatibility information. If you're still unsure, our customer support team is available to help. They can verify compatibility based on your vehicle's specific details.

Ordering and Shipping

How do I place an order on Yzona's website?
Placing an order is easy. Browse our product catalog, add the items you want to your cart, and proceed to checkout. You'll need to enter your shipping and payment information. Once you've reviewed your order details, click the "Place Order" button. You'll receive an order confirmation email with details of your purchase.

What payment methods do you accept?
We accept a variety of payment methods for your convenience, including major credit cards (Visa, MasterCard), and PayPal. Choose the payment option that works best for you during the checkout process.

How long does shipping take?
Shipping times vary depending on your location and the shipping method you choose. Standard shipping within the contiguous United States usually takes 3 - 7 business days. Expedited shipping options are available for faster delivery. Once your order has shipped, you'll receive a tracking number so you can monitor the progress of your package.

Returns and Exchanges

What is your return policy?
If you're not satisfied with your purchase, you can return the product within [X] days of receipt. The product must be in its original condition, unused, and with all original packaging. To initiate a return, contact our customer support team, and they will provide you with a return authorization number and instructions on how to send the item back. Once we receive the returned product, we'll process your refund or exchange.

Can I exchange a product for a different one?
Yes, as long as the product meets the return criteria mentioned above. When you contact our customer support team to initiate the return, let them know that you would like to exchange the product for a different item. They will guide you through the process, and once the return is received, we'll ship out the replacement product.

Technical Support

Do you provide installation guides for your products?
Yes, most of our product listings in our store include detailed installation guides. These guides are available with items, also provide in PDF format guides and can be downloaded for free. Tips to help you install the parts correctly. If you need further assistance during the installation process, our customer support team can provide additional guidance.

What if I have a technical question about a product?
Our customer support team consists of automotive experts who are ready to answer your technical questions. You can reach out to them via email or live chat. Provide as much detail as possible about your vehicle and the product in question, and they will do their best to provide a helpful and accurate response. Whether it's about the performance improvement of a particular part or the compatibility of multiple parts, we're here to help.

AFFILIATE AND COLLABORATIONS


Do you provide installation guides for your products?

Check this page: goaffpro or uppromote

We love collabs. Please send us an email with your social media details ( we will get back to you ASAP )